After many ideation activities, we decided to further prototype a digital platform that addresses challenges in hosting, analysis, and communication. We produced a value proposition canvas to visualize how the needs and the expected gains can be addressed by such a platform. From this, we gathered all the requirements and sorted them in a value x effort prioritization canvas, to determine the features of highest importance for a minimum viable product. Testing was conducted with maintenance professionals, scanning companies, and experts in the field and the gathered insights were drivers for iteration.
With this solution, we are decreasing the waste of resources since digital twins can now be browsed and re-used across different departments. Apart from digital twins, knowledge is also being shared, either in the form of relevant documentation or annotations directly inside the digital twins. Moreover, providing choices in how different versions are compared (side by side or overlayed) increases the flexibility of locating damage. Finally, we re-conceptualized how digital twins are uploaded by designing a two-part uploading flow, where a project manager starts the projects and inputs relevant information, and finishes by providing their scanning company one-time access to upload the files and map them with the exact coordinates.